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I am writing to thank you firstly for numerous phone consultations, for sending me free spare parts for my geyser and for your endless patience. I also am apologising, as the problem, as you suggested it might be, finally was the gas regulator. I swopped it for another and the Geyser started to work perfectly. The old one was faulty and caused the geyser to work only intermittently. So sorry for all your trouble! Kind regards - Jonny Blundell